Medical Disclaimer

Last updated: January 2026

General Disclaimer

The information provided by Nurafya Health Technologies through our SMS, USSD, mobile application, and website services is for general informational and educational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.

Not Medical Advice

The content provided through Nurafya's services:

• Is not intended to be a substitute for professional medical advice, diagnosis, or treatment
• Should not be used to diagnose, treat, cure, or prevent any disease or health condition
• Does not create a doctor-patient relationship
• Should not be relied upon for making health decisions without consulting a qualified healthcare professional

Risk Assessment Limitations

Our diabetes risk screening tool:

• Provides an estimated risk level based on general population data
• Is not a diagnostic test
• Cannot account for all individual health factors
• Should prompt consultation with a healthcare provider for proper diagnosis

Nutritional Guidance Limitations

Our nutritional guidance:

• Provides general information about glycemic impact of foods
• Does not account for individual metabolic variations
• Should not replace advice from a registered dietitian or nutritionist
• May not be appropriate for all medical conditions

Medication Verification

While we strive to provide accurate medication verification:

• We cannot guarantee 100% accuracy of verification results
• Absence from our database does not definitively indicate counterfeit status
• Users should always purchase medications from licensed pharmacies
• Report any suspicious medications to local health authorities

Emergency Situations

If you are experiencing a medical emergency, call your local emergency services immediately. Do not use Nurafya's services to seek emergency medical attention.

Individual Results May Vary

Health outcomes vary between individuals. The effectiveness of any health management strategy depends on numerous factors including genetics, lifestyle, adherence to treatment plans, and other medical conditions.

Third-Party Information

Nurafya may reference third-party research, databases, and resources. We do not endorse and are not responsible for the accuracy or reliability of any information provided by third parties.

Contact Your Healthcare Provider

For specific medical questions or concerns, please contact your healthcare provider. If you do not have a healthcare provider, we encourage you to find one in your area.